Education

Designlabs (Remote)
2021-2022
  • Coordinated repairs of property/equipment as needed.
  • Guaranteed that heavy equipment meets/exceeds OSHA standards.
  • Performed regular and routine maintenance checks on physical assets to reduce the chances of equipment failure and unplanned machine downtime.

Work Experience

Arcteryx (Boston, MA)
2023-Present
Product Guide
  • Delivered a best-in-class brand experience to guests by sharing technical product knowledge.
  • Elevated the guest experience by working with the store leadership team on projects and brand initiatives.
  • Provided feedback on merchandising and in-store experience to help drive sales.
Moosejaw Mountaineering (Chicago, IL)
2019-2022
Sales Assosciate
  • Developed sales and customer service skills by interacting with 20+ clients per hour.
  • Assisted with weekly marketing events to increase store traffic and awareness.
  • Contributed to SEO methods, including keywords and product descriptions.
  • Supported with new employee training.
  • Established B2B connections within the industry for mutual success.
Long Bean Farms (Chicago, IL)
2011-2021
Property Manager
  • Managed and maintained property owned by the company through coordinating repairs of property/equipment as needed.
  • Performed routine maintenance on assets to reduce odds of equipment failure and machine downtime.
Wholesale Sales
  • Proactively managed expectations throughout the sales process while providing ongoing communication both internally and to the customer to ensure a positive customer experience.
  • Coordinated delivery of products and collaborated with sales management and packaging team to ensure products are accurately accounted for delivery
Wholesale Coordinator
  • Expertise in accounting software packages: QuickBooks and Peachtree.
  • Coordinated daily sales relations with 100+ vendors through proactive and consistent communication.
  • Executed product inspections of produce for quality control and customer assurance.
Assistant Warehouse Manager
  • Managed customer and supplier relations in order to ensure customer satisfaction.
  • Managed inbound flow, put away strategy and ensure warehouse space and storage optimization.
  • Supervised warehouse staff members, trained new employees, and ensured compliance of OSHA policies.
  • Coordinated local deliveries and organized and palletized product to build customer orders.
  • Oversaw understaffed positions such as Wholesale Delivery Driver, Forklift and Heavy Equipment Operator.

Skills & Interests

Skills
  • User Research | Wireframe to Prototype | UI/UX Design | Usability Testing | Marketing | OperatingSystems (MacOS, Windows)
Tools
  • Figma | Sketch | Adobe XD | MS Suite | Operating Systems (MacOS, Windows)
Interests
  • Visual Design | Architectural Design | Automotive Design | Climbing | Swimming

Credentials

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