Coordinated repairs of property/equipment as needed.
Guaranteed that heavy equipment meets/exceeds OSHA standards.
Performed regular and routine maintenance checks on physical assets to reduce the chances of equipment failure and unplanned machine downtime.
Work Experience
Arcteryx (Boston, MA)
2023-Present
Product Guide
Delivered a best-in-class brand experience to guests by sharing technical product knowledge.
Elevated the guest experience by working with the store leadership team on projects and brand initiatives.
Provided feedback on merchandising and in-store experience to help drive sales.
Moosejaw Mountaineering (Chicago, IL)
2019-2022
Sales Assosciate
Developed sales and customer service skills by interacting with 20+ clients per hour.
Assisted with weekly marketing events to increase store traffic and awareness.
Contributed to SEO methods, including keywords and product descriptions.
Supported with new employee training.
Established B2B connections within the industry for mutual success.
Long Bean Farms (Chicago, IL)
2011-2021
Property Manager
Managed and maintained property owned by the company through coordinating repairs of property/equipment as needed.
Performed routine maintenance on assets to reduce odds of equipment failure and machine downtime.
Wholesale Sales
Proactively managed expectations throughout the sales process while providing ongoing communication both internally and to the customer to ensure a positive customer experience.
Coordinated delivery of products and collaborated with sales management and packaging team to ensure products are accurately accounted for delivery
Wholesale Coordinator
Expertise in accounting software packages: QuickBooks and Peachtree.
Coordinated daily sales relations with 100+ vendors through proactive and consistent communication.
Executed product inspections of produce for quality control and customer assurance.
Assistant Warehouse Manager
Managed customer and supplier relations in order to ensure customer satisfaction.
Managed inbound flow, put away strategy and ensure warehouse space and storage optimization.
Supervised warehouse staff members, trained new employees, and ensured compliance of OSHA policies.
Coordinated local deliveries and organized and palletized product to build customer orders.
Oversaw understaffed positions such as Wholesale Delivery Driver, Forklift and Heavy Equipment Operator.
Skills & Interests
Skills
User Research | Wireframe to Prototype | UI/UX Design | Usability Testing | Marketing | OperatingSystems (MacOS, Windows)
Tools
Figma | Sketch | Adobe XD | MS Suite | Operating Systems (MacOS, Windows)